QHYCCD

windows 10 pro driver

windows 10 pro driver
« on: June 01, 2021, 12:05:32 AM »
hi.  im new to this (astrophotography and posting in forums).  i have a qhy 5 iii 178 and a qhy 5L ii monochrome cameras.
both seem to work perfectly on windows 10 home that i have on a stick pc.  the stick pc isnt powerful enough to run all the software needed for astrophotography so i bought a microsoft surface book 3 with windows 10 pro.  the 5L ii camera driver isnt recognized in windows 10 pro.  ive tried the qhy all in one install as well as just the 5ii drivers (all of them) and both the current and previous versions.  ive installed all separately, ran as administrator.  i have uninstalled and reinstalled every possible combination and cannot get windows 10 pro to recognize the camera driver.  can anyone help with this?  is there a driver for windows 10 pro?

many thanks!!
tom

Re: windows 10 pro driver
« Reply #1 on: June 01, 2021, 02:26:51 AM »
Hi,
    Please right click My PC,and send its properties screenshot to me.
Best Regards,
QinXiaoXu

Re: windows 10 pro driver
« Reply #2 on: June 02, 2021, 01:47:57 AM »
Device name   DESKTOP-I4UR7IR
Processor   Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz   1.50 GHz
Installed RAM   16.0 GB (15.6 GB usable)
Device ID   45F8FA01-1FF2-44B2-99BE-5CF0F57DF31C
Product ID   00330-63070-24036-AAOEM
System type   64-bit operating system, x64-based processor
Pen and touch   Pen and touch support with 10 touch points

Edition   Windows 10 Pro
Version   20H2
Installed on   ‎12/‎02/‎2021
OS build   19042.985
Serial number   006011601357
Experience   Windows Feature Experience Pack 120.2212.2020.0

Re: windows 10 pro driver
« Reply #3 on: June 02, 2021, 01:49:35 AM »
thanks for getting back to me!   info requested is above   :)

Re: windows 10 pro driver
« Reply #4 on: June 02, 2021, 03:08:49 AM »
Hi,
    Which version driver do you install?I modified a signature issue in April,you can try it:https://www.qhyccd.com/file/repository/latestSoftAndDirver/Driver/QHYCamerasDriver20210510.zip
Best Regards,
QinXiaoXu

Re: windows 10 pro driver
« Reply #5 on: June 06, 2021, 02:05:10 AM »
hi....
i installed
https://www.qhyccd.com/file/repository/publish/AllInOne/210313/QHYCCD_Win_AllInOne.21.03.13.17.exe and separately tried both 5ii and 5iii drivers, and 5ii or 5iii separately as well
also tried
https://www.qhyccd.com/file/repository/latestSoftAndDirver/Driver/QHY5IIDriverLatestEdition.zip
https://www.qhyccd.com/file/repository/latestSoftAndDirver/Driver/QHY5IIDriverPreviousEdition.zip

qhy5 iii working perfect

qhy 5L ii not working at all

thank you for sending that link.  it had files for windows 7 and windows 10.  i installed the windows 10 file but it didn't work either

also - the qhy installation info on your website at
https://www.qhyccd.com/index.php?m=content&c=index&a=show&catid=68&id=40
says
"Download the QHY5L-II System Driver from Download page. Read carefully the note on the download area.
Unzip the file and run the EXE file.
Do not connect the USB cable at first.
Wait till the installation finished.
Connect USB cable
Windows will find the new device . Wait all driver installed. If it is look for windows update to search the driver please skip it.
Note: It will find the new device twice. First time it will find install the QHY5II_A driver and next time it will find and install QHY5II_B driver. These two driver must be installed. Do not ignore either of them.
 
After driver installed successfully, You will find the QHY5II_B device in the Device Manager->AstroImaging Equipement->QHY5II_B"

none of that happens.  the zip file just installs like any other.

ive attached a screenshot showing windows device manager not recognizing the 5L ii driver and sharpcap not showing the camera either.

thank you for your help.  please let me know if there is anything else i can try



Re: windows 10 pro driver
« Reply #6 on: June 06, 2021, 09:17:14 PM »
Hi,
    Maybe we can do remote control for it,do you have teamviewer?If you have time,please send it to my email,qxx@qhyccd.com.And my work time is 9:00 am ~ 17:30 pm,Mon to Fri,I'm in Beijing,now my time is 2021.6.7 10:18 am.
Best Regards,
QinXiaoXu
« Last Edit: June 06, 2021, 09:18:45 PM by QinXiaoXu »

Re: windows 10 pro driver
« Reply #7 on: June 08, 2021, 08:52:36 AM »
Hi,
    Which version driver do you install?I modified a signature issue in April,you can try it:https://www.qhyccd.com/file/repository/latestSoftAndDirver/Driver/QHYCamerasDriver20210510.zip
Best Regards,
QinXiaoXu

Hi. is this driver OK for the QHY294c pro and does it bring the possibility to get debayerd image in 47Mpx mode ?

Re: windows 10 pro driver
« Reply #8 on: June 08, 2021, 08:26:06 PM »
Hi,
    Which version driver do you install?I modified a signature issue in April,you can try it:https://www.qhyccd.com/file/repository/latestSoftAndDirver/Driver/QHYCamerasDriver20210510.zip
Best Regards,
QinXiaoXu

Hi. is this driver OK for the QHY294c pro and does it bring the possibility to get debayerd image in 47Mpx mode ?
Hi,
    Yes,this version driver is OK for QHY294PRO,and about 47MP mode debayer image,you need use newest version SDK,you can try it in SharpCap and select RGB24 format.
Best Regards,
QinXiaoXu

Re: windows 10 pro driver
« Reply #9 on: June 08, 2021, 08:27:55 PM »
    Here is a 64 bits SDK,you can try it with SharpCap 3.2(64 bits).
Best Regards,
QinXiaoXu

Re: windows 10 pro driver
« Reply #10 on: June 10, 2021, 03:12:49 AM »
    Here is a 64 bits SDK,you can try it with SharpCap 3.2(64 bits).
Best Regards,
QinXiaoXu
Thank you very much, i'll give it a try soon  ;)
Best regards


Hi, this sdk did not work. Do you have some news for coloured images with QHY294PROC with Sharpcap 4 64 bits in 47Mp mode ?
« Last Edit: August 11, 2021, 09:53:08 AM by Caprice »